Steven is a diligent and passionate thought leader with a long track record in leading successful Business Process Management adoption and implementation. After receiving his Bachelor of Science in Management Information Systems from Indiana University of Pennsylvania, Steven worked at Deloitte, delivering public sector Medicaid solutions. He then went on to spend nearly a decade in the healthcare payer space, before joining the team at Pegasystems.
During his 6 ½ years as a Healthcare Practice Leader at Pegasystems, Steven successfully led clients in their business transformation implementations, focusing on the use of Pegasystems to streamline and automate operational processes including sales, enrollment, clinical review, claims and call centers. He now brings his immense knowledge of business and technology transformation planning, execution, and adoption to Rulesware’s clients.